Privacy Policy

🖤 Privacy Policy — Serene Nail Club

Last updated: November 27th, 2025

Serene Nail Club (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, purchase products, or engage with our services. By using our site, you agree to the practices described below.


1. Information We Collect

We collect information in several ways:

A. Personal Information You Provide

When you make a purchase, create an account, sign up for emails, or contact us, we may collect:

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Shipping address

  • Order details

  • Payment information (processed securely through Shopify; we do not store full payment card numbers)

B. Automatically Collected Information

When you browse the site, our system may automatically collect:

  • IP address

  • Browser type

  • Device type

  • Cookies and tracking pixels

  • Pages you view and interactions on our site

This helps us improve user experience and site performance.

C. Information from Third Parties

We may receive information from:

  • Shopify (our store platform)

  • Payment processors

  • Shipping carriers (tracking or delivery updates)


2. How We Use Your Information

We use your information to provide a smooth, efficient shopping experience and to fulfill your purchases. Specifically, we may use your information to:

  • Process, confirm, and ship your orders

  • Communicate with you about purchases, shipping, or customer support

  • Respond to inquiries or support requests

  • Improve website performance and product offerings

  • Personalize your browsing experience

  • Prevent fraud and enhance site security

  • Send promotions or marketing emails (you can unsubscribe anytime)


3. How Your Information Is Protected

We use industry-standard security measures:

  • Shopify’s encrypted checkout

  • Secure servers

  • SSL certificates

  • Restricted access to sensitive information

We never store your full payment card information.


4. Sharing Your Information

We only share your information with trusted third parties that help us operate our business. These may include:

  • Shopify (e-commerce platform)

  • Payment processors (Shopify Payments, PayPal, etc.)

  • Email marketing providers

  • Shipping carriers (USPS, UPS, etc.)

We do not sell, rent, or trade your information.


5. Cookies & Tracking Technologies

Cookies allow us to:

  • Maintain your shopping cart

  • Improve site navigation

  • Create a personalized experience

  • Analyze website traffic

You may disable cookies in your browser settings, but some features may not function properly.


6. Your Rights

Depending on your location, you may have rights to:

  • Request access to your personal data

  • Request correction or deletion of your information

  • Opt out of marketing

  • Withdraw consent

Requests can be submitted to serenenailclub@gmail.com.


7. Children’s Privacy

Our website is not intended for individuals under 13. We do not knowingly collect information from children.


8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted with an updated date at the top.


9. Contact Us

Serene Nail Club
New York, NY
Email: serenenailclub@gmail.com